If a payment or receipt has been recorded incorrectly, or by mistake, or if you want to remove it from the system for any other reason, it is possible to delete transactions by following the steps below:
- From the main menu, select Reports > Bank.
- Depending on the type of transaction, select the relevant report. For example:
- To remove a tenant payment receipt, select the Tenant Transactions report.
- To remove a rental credit for a tenant, select the Rental Credits report.
It is not possible to delete transactions which have already been reconciled.
Certain other functions, e.g. deleting a tenancy, will not be permitted unless all relevant transactions have first been deleted.