Raise a trouble ticket as normal:
Trouble Tickets associated with properties owned by non-resident landlords can be categorised as tax deductible / non-deductible. Generally speaking maintenance works are tax deductible whereas works that increase the value of the property are not.
By default all works will be ticked as a deductible expense. To specify that the works are non-tax deductible simply untick the Tax Deductible? checkbox.