RentPro Support
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User Manual
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1. General
(2)
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Alternative Dash-lets for Dashboard
Basic Concepts
2. Quick Start Guide
(7)
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Add a landlord
Add a property for this landlord
Add a tenant
3. Landlords
(13)
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Delete a landlord
Send an SMS text message to a landlord
Charge a landlord a management fee
4. Properties
(22)
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Add a property
View / edit property details
Delete a property
5. Tenants
(17)
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Auto application of tenant fees
Add a tenant
Send an SMS text message to a tenant
6. Tenancies
(13)
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Recording a rent increase / decrease within a tenancy
Renewing a tenancy with a higher rental value
Setting up a property that has individual rooms and tenancies
7. Payments and Receipts
(18)
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How do I deduct a charge from a tenants bond?
Return of security deposit
Bulk Landlord payments
8. Bank Accounts
(6)
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Reconcile a bank account
Delete a bank account
Record a bank transfer
9. Trouble Tickets (Maintenance)
(10)
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Delete a Trouble Ticket
Send a Trouble Ticket via SMS text message to a supplier
Adding a Supplier Invoice to a Trouble Ticket
10. Suppliers
(4)
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Supplier Discount
Send an SMS text message to a supplier
Set a landlord's preferred suppliers
11. Correspondence
(5)
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Create a letter to a tenant
Sending SMS text messages from RentPro
Record details of tenant phone calls
12. Diary and Tasks
(1)
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Add a Task
13. Reporting
(9)
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Alert reports
Property reports
Landlord Reports for All Landlords
14. Admin
(13)
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Adding your logo to the Report/Email Header
Configuration of RentPro
Key Codes
15. Sharing and Exporting Data
(1)
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Export your data to CSV format
16. RentPro Application and Platform
(3)
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Can we trust you with our precious data?
How is my account data backed up?
Where are the RentPro servers located?
17. Common User Questions
(3)
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I don't know why balances are wrong or transactions aren't appearing!
Manage properties from RentPro start, or from tenancy start dates?
Why can I not find or see the Archive feature?
18. Common User Data Issues
(2)
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I don't know why balances are wrong or transactions aren't appearing!
A payment I marked as received is not showing on the system!
RentPro
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Announcements
(82)
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R2.15
R2.14
R2.13.13
What's new in RentPro?
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Known Issues
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Billing and payment
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Get involved
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Feature Requests
(77)
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FROM SURVEY: Flexibility on designing the correspondence templates, formatting page layouts better
Developing a full calendar facility within RentPro
Date required in Rent Overdue section of dashboard
Tips & Tricks
(1)
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Credit a landlord's account
Your RentPro Experience
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