RentPro Support
Home
Submit a request
Check your existing requests
Forums
/
User Manual
Overview
|
Recent
1. General
(2)
»
Alternative Dash-lets for Dashboard
Basic Concepts
2. Quick Start Guide
(7)
»
Add a landlord
Add a property for this landlord
Add a tenant
3. Landlords
(13)
»
Delete a landlord
Send an SMS text message to a landlord
Charge a landlord a management fee
4. Properties
(22)
»
Add a property
View / edit property details
Delete a property
5. Tenants
(17)
»
Auto application of tenant fees
Add a tenant
Send an SMS text message to a tenant
6. Tenancies
(13)
»
Recording a rent increase / decrease within a tenancy
Renewing a tenancy with a higher rental value
Setting up a property that has individual rooms and tenancies
7. Payments and Receipts
(18)
»
How do I deduct a charge from a tenants bond?
Return of security deposit
Bulk Landlord payments
8. Bank Accounts
(6)
»
Reconcile a bank account
Delete a bank account
Record a bank transfer
9. Trouble Tickets (Maintenance)
(10)
»
Delete a Trouble Ticket
Send a Trouble Ticket via SMS text message to a supplier
Adding a Supplier Invoice to a Trouble Ticket
10. Suppliers
(4)
»
Supplier Discount
Send an SMS text message to a supplier
Set a landlord's preferred suppliers
11. Correspondence
(5)
»
Create a letter to a tenant
Sending SMS text messages from RentPro
Record details of tenant phone calls
12. Diary and Tasks
(1)
»
Add a Task
13. Reporting
(9)
»
Alert reports
Property reports
Landlord Reports for All Landlords
14. Admin
(13)
»
Adding your logo to the Report/Email Header
Configuration of RentPro
Key Codes
15. Sharing and Exporting Data
(1)
»
Export your data to CSV format
16. RentPro Application and Platform
(3)
»
Can we trust you with our precious data?
How is my account data backed up?
Where are the RentPro servers located?
17. Common User Questions
(3)
»
I don't know why balances are wrong or transactions aren't appearing!
Manage properties from RentPro start, or from tenancy start dates?
Why can I not find or see the Archive feature?
18. Common User Data Issues
(2)
»
I don't know why balances are wrong or transactions aren't appearing!
A payment I marked as received is not showing on the system!
User Manual